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How we protect your account and payment details

When you open an account with maindominoqq, your personal information and payment data are stored securely.

Account data encrypted end-to-endPayment details never shared with third partiesWithdrawal verification completed before transfer
Explore the Lobby Read FAQ
maindominoqq How we protect your account and payment details
CONTACT OUR TEAM

Request your data or report privacy concerns

Email Support Write to us at [email protected] with your account name and request.
Live Chat Open live chat in your account lobby during support hours (09:00–22:00 Indonesia time, Monday…
Account Settings Navigate to Account → Privacy in your dashboard to review what data we hold…
HOW WE SAFEGUARD

Data security, cookies and your account rights

Encryption & Passwords

Your password is hashed and never stored in plain text. All transfers between your device and our servers use SSL encryption. We recommend you change your password every 90 days.

Withdrawal Verification

Before any withdrawal, we confirm your identity and cross-check your payment method. This process typically takes 5–10 minutes during business hours and keeps your funds safe from unauthorised access.

Cookies & Tracking

We use cookies to remember your login session, language preference and game history. Optional analytics cookies help us see how players in Bandung, Medan and other regions use the lobby so we can improve the experience.

Data Retention

Account data is kept for seven years after closure where local law permits, allowing withdrawal verification and fraud investigation. Shorter retention may apply depending on local law.

Third-Party Sharing

We never sell your personal data. Payment processors (DANA, OVO, GoPay, QRIS operators) receive only transaction amounts and timestamps, not your full account history or game behaviour.

Right to Access & Delete

You can request a copy of all data we hold about you or ask us to delete non-essential information. Email [email protected] with your account name to start the process.

Frequently asked questions about your data

Yes. Open your account dashboard, go to Account → Privacy, and select Download My Data. You'll receive a file listing your name, contact details, game history, payment methods and login records. You can also email [email protected] to request the full dataset within five business days.

Your payment method details are encrypted and stored so you can withdraw faster next time. The token is never shared with game studios or third parties. You can delete a saved payment method in Wallet Settings anytime, and we'll remove it from our system within 24 hours.

We retain your data for seven years after closure where local law permits to verify past withdrawals and investigate disputes. Shorter retention periods apply depending on local law. You can request early deletion of non-essential personal information by contacting [email protected].

No. Your game history, bets and results are never sold or shared for marketing or tracking purposes. Payment processors see only transaction amounts and IDs. We share data only with law enforcement if legally required or to prevent fraud.

If we detect unusual activity, we may restrict your account and retain additional logs to investigate. You'll be notified by email or live chat, and you can contact [email protected] to review the flagged transactions and dispute them if needed.

No. Our cookies work only on maindominoqq.club. They remember your login, language and game preferences. You can disable cookies in your browser settings, though this may affect lobby speed and your session stability.

Yes. You can request full account deletion by emailing [email protected]. We'll remove your personal information within 30 days, except transaction records kept for seven years where local law permits for legal and dispute resolution purposes.

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